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About Us
Trust, Quality & Compliance
Our activities are performed in accordance with documented procedures, defined responsibilities, and principles of impartiality, independence, and confidentiality, aligned with the intent and requirements of ISO/IEC 17020 (Conformity assessment — Requirements for the operation of various types of bodies performing inspection) and ISO/IEC 17021 (Conformity assessment - Requirements for bodies providing audit and certification of management systems).
Our Role
We operate as a third-party assessment body, providing objective and evidence-based evaluations of products, processes, facilities, and management systems. Our inspections and audits are intended to deliver reliable and accurate information to clients and other interested parties to support decision-making related to compliance, risk mitigation, and continual improvement.
Scope of Services
Global Quality Inspection Services India provides the following professional services:
• Quality Inspections
• Pre-Shipment Inspections (PSI)
• Supplier / Factory Audits
• Ethical & Social Compliance Audits
• Code of Conduct Audits
• CTPAT (Supply Chain Security) Audits
• Technical & Quality Audits
• Energy Audits
• Fire Safety Audits
All services are conducted using defined methodologies, appropriate sampling techniques, objective evidence collection, and structured reporting formats, suitable to the scope and nature of each assignment.
Impartiality and Independence
Global Quality Inspection Services India is committed to maintaining impartiality in all inspection and audit activities. We recognize the importance of independence and actively manage any potential threats to impartiality.
Our management system ensures that:
• Conflicts of interest are identified, analyzed, and mitigated
• Inspection and audit decisions are not influenced by commercial, financial, or other pressures
• Personnel involved in assessments act objectively and without bias
• Confidentiality of client and stakeholder information is maintained
Competence and Professionalism
Our auditors and inspectors are selected based on education, training, experience, and sector-specific competence. Competence is monitored and maintained through:
• Ongoing training and professional development
• Performance evaluation and monitoring
• Assignment of personnel based on technical suitability
This ensures that inspections and audits are performed consistently and competently.
Process-Based Approach
Our inspection and audit activities follow a structured and systematic process, which includes:
1. Review of client requirements and agreement on scope
2. Planning and allocation of competent personnel
3. On-site inspection or audit and evidence collection
4. Evaluation of conformity against applicable criteria
5. Preparation and issuance of clear, factual, and accurate reports
6. Review of corrective actions, where applicable
Quality Management and Continuous Improvement
We maintain an internal management system designed to ensure:
• Consistent delivery of inspection and audit services
• Control of documents and records
• Handling of complaints and appeals
• Monitoring of service performance
• Continual improvement of processes and services
Our Values
• Integrity: Ethical conduct and professional responsibility
• Objectivity: Evidence-based assessments free from bias
• Confidentiality: Protection of client and stakeholder information
• Reliability: Accurate, timely, and transparent reporting
Impartiality Policy - Impartiality Commitment
Global Quality Inspection Services India is committed to impartiality, independence, and objectivity in all inspection and audit activities.
We understand that impartiality is essential to maintain confidence in our inspection and audit results. Our management ensures that all activities are conducted without bias, conflict of interest, or undue influence.
Safeguards for Impartiality
To safeguard impartiality, Global Quality Inspection Services India ensures that:
• Inspection and audit decisions are independent of commercial, financial, or other pressures
• Personnel involved in inspection or audit activities do not engage in activities that may compromise objectivity
• Potential conflicts of interest are identified, evaluated, and managed
• No consulting services are provided that could compromise inspection or audit independence
Responsibility
Top management is responsible for ensuring:
• Implementation and monitoring of this policy
• Identification of risks to impartiality
• Taking corrective actions where risks are identified
All personnel are required to comply with this policy as a condition of engagement.
Confidentiality Policy - Confidentiality Commitment
Global Quality Inspection Services India is committed to protecting the confidentiality of all information obtained or created during inspection and audit activities.
All client information is treated as confidential unless disclosure is required by law or authorized in writing by the client.
Information Protection
We ensure that:
• Client data, records, and reports are securely stored
• Access to confidential information is restricted to authorized personnel only
• Information is not disclosed to third parties without consent, except where legally required
Personnel, including subcontractors, are bound by confidentiality obligations.
Complaints and Appeals Procedure
Complaints
Global Quality Inspection Services India has a documented process for receiving, evaluating, and resolving complaints related to its inspection and audit activities.
Complaints may relate to:
• Conduct of auditors or inspectors
• Quality of service delivery
• Reporting or communication issues
All complaints are:
• Logged and acknowledged
• Reviewed objectively
• Investigated by personnel not involved in the subject matter
• Closed with documented outcomes
Appeals
Clients may submit appeals related to inspection or audit decisions. Appeals are handled independently to ensure fairness and objectivity.
Contact for Complaints & Appeals
Email: Inspections@gqisindia.co.in
Phone: +91-9205109102
Organizational Structure & Safeguards
Organizational Structure
Global Quality Inspection Services India operates with a structure that supports independent decision-making and effective management of inspection and audit activities.
Roles and responsibilities are clearly defined to ensure:
• Separation between commercial activities and technical decisions
• Competent personnel assignment
• Oversight of impartiality and quality
Safeguards
Safeguards are implemented to:
• Prevent undue influence on inspection and audit outcomes
• Ensure impartial review of findings and reports
• Monitor ongoing risks to independence
Quality Policy
Quality Commitment
Global Quality Inspection Services India is committed to delivering consistent, reliable, and professional inspection and audit services that meet client requirements and applicable standards.
We achieve this through:
• Competent personnel
• Documented procedures
• Continuous monitoring and improvement
Quality Objectives
Our quality objectives include:
• Delivering accurate and timely inspection and audit reports
• Maintaining auditor and inspector competence
• Ensuring client satisfaction
• Continual improvement of processes and services
Legal & Accreditation Disclaimer
Global Quality Inspection Services India provides inspection and audit services based on internal procedures aligned with applicable international standards.
Unless explicitly stated, no accreditation claim is made, and services shall not be interpreted as accredited certification under ISO/IEC 17021 or inspection under ISO/IEC 17020.